As the account owner, you decide who gets access to your smart home system for both local and remote access. Here are the instructions for adding another user to your remote access account. Multiple steps are involved in the process to protect your privacy and keep the system secure. Make sure that you have already c…
The Z-Box Hub mobile app allows you to choose your favorite device categories, rooms, and scenes and manage them from a single dashboard. You can choose the order devices are displayed in either manually or automatically via Smart Suggestions. Smart Suggestions will choose the devices that you use most often and set …
When troubleshooting your Z-Box Hub, our support team may ask you to send us your system logs for review to help diagnose an issue. Here are the instructions for accessing and downloading the logs from your Z-Box Hub. Please note that the logs are encrypted and cannot be opened by the end user; they are for developer…
Here is how you can create scenes to trigger a delayed action in the block scene building tool. You can use any trigger to create your scene. For the below example we will use device base triggers and conditions: * Single - trigger, condition, or action * Group - action Triggers will activate the scenes or it wil…
A properly configured Z-Wave network is essential for ensuring the dependable operation of your smart home. If you ever encounter issues with your Z-Wave network, you might be able to use some of the below options to help with troubleshooting the issues. It is strongly recommended that any changes in this section be…
You can create Climate Zones, thermostat schedules, and scenes to better manage temperature and air quality in the WEB UI of your Z-Box Hub ( click here to learn more). But the mobile app allows you to quickly change the temperature on demand and turn the thermostat off if needed. Here is how to access and change t…
Keeping your home's humidity levels just right can be a challenge, especially when many humidifiers and dehumidifiers on the market lack Z-Wave connectivity. But with the Linked Devices feature, you can turn ordinary devices into smart ones, making humidity control effortless. This feature lets you combine multipl…
Most Z-Wave manufacturers include a list of parameters that you can input or change to customize how the device responds to commands. The settings for your devices can be adjusted using the Z-Box web interface. HOW TO ACCESS ADVANCED SETTINGS FROM THE WEB UI: 1. From the sidebar navigation menu of the Z-Box web…
Here is a full list of the Z-Box firmware release notes, including all enhancements, bug fixes, and changes. Learn more about updating the firmware on your Z-Box Hub here . Firmware 5.180.17 Major Upgrade: Z-Wave Long Range Support This update introduces Z-Wave Long Range (ZWLR) support to the Z-Box platform! …
If the name or password of your current network changes or if you get a new router, you'll need to update the network information for your Z-Box Hub to access your system from your local network. Please note that the below instructions are only for a Z-Box Hub that had already been set up in your local network and ju…