Z-Box Z-Wave Settings Overview
A properly configured Z-Wave network is essential for ensuring the dependable operation of your smart home. If you ever encounter issues with your Z-Wave network, you might be able to use some of the below options to help with troubleshooting the issues. It is strongly recommended that any changes in this section be…
How To Configure Favorites In The Z-Box Mobile App
The Z-Box Hub mobile app allows you to choose your favorite device categories, rooms, and scenes and manage them from a single dashboard. You can choose the order devices are displayed in either manually or automatically via Smart Suggestions. Smart Suggestions will choose the devices that you use most often and set …
How To Download the Logs From Your Z-Box Hub
When troubleshooting your Z-Box Hub, our support team may ask you to send us your system logs for review to help diagnose an issue. Here are the instructions for accessing and downloading the logs from your Z-Box Hub. Please note that the logs are encrypted and cannot be opened by the end user; they are for developer…
How To Program Scene Controllers And Remote Controls From the Device Menu On the Z-Box Hub
The Z-Box Hub provides multiple ways to create a scene. You can follow the standard block scene creation flow , or you can even program the scene straight from the remote control device menu for a simplified and faster approach. Check out the easy step-by-step guide below! You'll need to ensure that you're logged i…
How To Add Action Delays For Scenes In Your Z-Box Hub
Here is how you can create scenes to trigger a delayed action in the block scene building tool. You can use any trigger to create your scene. For the below example we will use device base triggers and conditions: * Single - trigger, condition, or action * Group - action Triggers will activate the scenes or it wil…
How To Change Climate Zone Modes In The Z-Box Mobile App
You can create Climate Zones, thermostat schedules, and scenes to better manage temperature and air quality in the WEB UI of your Z-Box Hub ( click here to learn more). But the mobile app allows you to quickly change the temperature on demand and turn the thermostat off if needed. Here is how to access and change t…
JSON File Templates for Zooz Device Firmware Updates
All new products released after March of 2025 will not need templates to show new parameters. These devices were not integrated with Z-Box and as such, have never had a template created. We have updated the Configuration Command Class in the device firmware itself for these devices, so they will automatically provi…
How To Access Advanced Device Settings On Your Z-Box Hub
Most Z-Wave manufacturers include a list of parameters that you can input or change to customize how the device responds to commands. The settings for your devices can be adjusted using the Z-Box web interface. HOW TO ACCESS ADVANCED SETTINGS FROM THE WEB UI: 1. From the sidebar navigation menu of the Z-Box web…
How To Set Up Notifications In Your Z-Box Hub
Monitor your smart home in the most effective way by setting up appropriate push and email notifications. It's a great way to discreetly check in on your aging parent or prevent water damage with timely intervention on an emergency leak. You can even set up a notification for situations when a device is no longer con…
Z-Box Firmware Release Notes
Here is a full list of the Z-Box firmware release notes, including all enhancements, bug fixes, and changes. Learn more about updating the firmware on your Z-Box Hub here . Firmware 5.192.6 What's new: Access * Fixed error when deleting users. Devices * The "Save to Event Panel" checkbox has been corrected …
