How To Change the WiFi Network For Your Z-Box Hub
If the name or password of your current network changes or if you get a new router, you'll need to update the network information for your Z-Box Hub to access your system from your local network. Please note that the below instructions are only for a Z-Box Hub that had already been set up in your local network and ju…
How To Organize Devices In Your Z-Box Hub
Keep your devices organized by assigning them to rooms and sections of your home. This will give you a clear view of your smart home in the WEB UI and on your mobile app. Rooms and Sections are used to organize devices to reflect their location within your home. Sections represent bigger areas in your house (e.…
How To Access Advanced Device Settings On Your Z-Box Hub
Most Z-Wave manufacturers include a list of parameters that you can input or change to customize how the device responds to commands. The settings for your devices can be adjusted using the Z-Box web interface. HOW TO ACCESS ADVANCED SETTINGS FROM THE WEB UI: 1. From the sidebar navigation menu of the Z-Box web…
How to Perform an OTA Firmware Update for Z-Wave Devices on Z-Box
The Z-Box Hub supports OTA (over-the-air) firmware updates to help you maintain your Z-Wave devices. In case you’re missing any functionality on your Z-Wave device or it’s not behaving correctly and you identified a fix in the device change log, you can update your device. It’s recommended to perform over-the-air u…
How To Set Up Notifications In Your Z-Box Hub
Monitor your smart home in the most effective way by setting up appropriate push and email notifications. It's a great way to discreetly check in on your aging parent or prevent water damage with timely intervention on an emergency leak. You can even set up a notification for situations when a device is no longer con…
How To Create Time Triggered Scenes In Your Z-Box Hub
Create schedules and smart rules based on specific time, week day, range, or sunset and sunrise. When things happen automatically, that's one less item on your to-do list. Here are a few examples of scenes and automations when something happens based on a time trigger. Scene structure: At a specific date, time, …
Z-Box Support
We're here to help if you run into any issues with your Z-Box Hub. You'll always hear from a Z-Wave expert within 24 hours, 7 days a week. Here are some resources to help you navigate the Z-Box support portal: KNOWLEDGE BASE Find the answer you need yourself and browse helpful tutorials in the growing Z-Box libra…
How to Reset Your Z-Box Hub
The Z-Box has 2 different reset processes; Z-Wave Reset and a Hub Factory Reset. Resetting the Z-Wave network removes all the Z-Wave devices from the hub's memory. Scenes will still be visible, however, those with Z-Wave devices will not be functioning anymore. A factory reset will restore the hub to factory setting…
How To Add Devices To Your Z-Box Hub
Adding a new Z-Wave device to your Z-Box Hub is fast and simple. You can add a device using the Z-Box web interface or Z-Box Hub mobile app. Here is how to add Z-Wave devices from the Z-Box web interface: 1. From the sidebar navigation menu of the Z-Box web interface, go to Settings by clicking on the gear icon. …
How To Program Z-Wave Remotes And Button Devices on Your Z-Box Hub
Programming and managing button devices that use the central scene command class can be a hassle on other systems. The Z-Box Hub makes that functionality very accessible. You can assign actions to the buttons on a smart remote or a smart switch that supports multi-tap triggers either straight from the device or usi…
