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Showing articles from Troubleshooting tag

Z-Box Console: Why it's There

## The Z-Box hub Web interface features a console, which is a real-time log of events happening on the hub during various operations: adding or removing a Z-Wave device, changing parameters, configuring the device, setting associations, and more. The console is capable of offering in-depth insights into active operat…

How To Enable Remote Access on Z-Box For Support Purposes

## Remote Access enables you to remotely connect to and oversee your hub and devices when you are not in the same network as your hub. For this functionality to work, the hub needs to be both connected to the internet and powered on. By default, remote access is enabled. To enable/disable remote access: 1. From the …

How To Remove Devices From Your Z-Box Hub

### Removing your Z-Wave device from the Z-Box Hub may be necessary if the device didn't configure properly and isn't behaving as expected. It's also a useful feature when Z-Wave inclusion fails and a device that had never been added to your hub before, refuses to pair. Rather than performing factory reset, simply put…

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