Looking to transfer the admin rights to your Z-Box hub to another user? You can only transfer the admin rights to a user that already has access to your system. To learn more about the steps needed to invite new users to the system refer to How to Add User to Remote Access and How to Add User to Local Access.

To transfer admin rights to the existing user: 

 

1. From the sidebar navigation menu of the Z-Box web interface, go to Settings.

 

2. Next, click on Access.

 

3. You will be redirected to the Users tab. Choose the non-admin user to whom you want to transfer admin rights. 

 

4. Click on Transfer Admin Role.

 

5. Confirm the action by clicking Yes, I want to do this!

 

 

6. An email message will be sent to the new admin informing them about the role transfer request. 

 

7. The transfer is not completed until the new admin accepts the transfer in the Web UI. Until the change is accepted, the existing admin can cancel the request by clicking on Cancel Transferring.

 

8. To accept the transfer request, as a new admin, you will have to log in to their account and in the top right corner click their username. Note, that there is a red exclamation mark indicating there is a pending action.

 

9. Next, click on Account Settings and click Accept to accept the request or Reject to Reject it.

 

10. If you click Accept, you will be asked to confirm your choice. Click Yes, I want to do this! to proceed. You will be automatically logged out so that the changes can be applied.

 

11. Once you log back in to remote-zbox.myhubid.com, you should be listed as an owner. 

 

Please let us know if you have any questions!