The Z-Box Hub App is a companion to the system. You can use it to check in on your home remotely, monitor, and control devices. Take a look below to learn more about the functionality of the mobile app and where to download it from. Scroll down for new hub set-up using your mobile device.

We recommend setting up your Z-Box Hub from the computer browser. The WEB UI (computer browser view) is the command center for your hub - this is where you'll add, edit, and remove devices, as well as program automations and create scenes. If you decide to proceed with the set-up using your mobile device, please follow the steps below.

Here's what you'll need to set up your hub from the mobile app:

• Physical access to your Z-Box hub to access the serial number and other important information on the back label
• Working Internet router with a local Wi-Fi network set-up
• Smartphone or tablet connected to your local W-Fi network
• Password to your Wi-Fi network

NOTE: If you already set up and registered your hub from the WEB UI (computer browser):

• When you first open the app, simply click the SIGN IN button.
• Click on SIGN IN OFFLINE under the blue button.
• Use the same credentials as you created during the first set-up in the web browser to sign in.
• Use the Sign In blue button for remote access only. 
• Do NOT choose ADD HUB if you've already configured your hub in the WEB UI. 

Follow these steps to set up your hub using the Z-Box Hub Mobile App:

1. Plug in your Z-Box Hub into a standard 120 V receptacle / outlet using the included USB cable and power supply.
   • Note: If you’re using your own USB, make sure it isn’t longer than 10 feet for best results.
2. Wait for the hub to power up.
   • The LED indicator on your hub will turn solid white and it will then start pulsing blue.
   • Once the LED turns solid red the hub is ready to be configured.
3. Download your Z-Box Hub app:
   • Click here to download the Android app from the Google Play Store
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   • Click here to download the iOS app from the App Store

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4. Click Add new hub in the Home screen.
5. Read and accept Terms and Conditions (click on them to scroll through) then click Continue.
6. Click on Scan QR code (located on the back label of the hub).
   • Follow the instructions on the screen in order to connect to the local network created by the Z-Box Hub (starting with ZB-xxxx).
   • If the QR code fails to scan, follow the manual set-up instructions in the app.
   • It may take a few minutes for the hub to connect.
   • Please don’t press or disconnect anything, don’t leave the app. 
7. Next you will be asked to connect to your local network.
   • Select your Wi-Fi network from the list, type in your network password, and click Next.
   • Note: WEP-encrypted or 5 GHz networks will not be displayed as they are not supported by the hub.
8. Wait for the hub to connect to your network, it may take a few minutes (don’t leave the screen).
   • Once your hub connects, the LED indicator will turn solid green.
   • You will be redirected to Choose Your Location screen.
9. Type in the location of your hub for the most accurate local parameters like weather information and click Next.
10. Review and adjust hub settings (time zone, temperature unit, etc.) and click Next.
    • Wait for the configuration to be saved.
11. You’ll see a prompt that your hub needs to be rebooted.
    • Click Next to initiate the reboot.
12. Wait for the reboot to complete, it will take a few minutes (don’t leave the screen).
    • The LED indicator on your hub will turn solid white and then it will start pulsing blue.
    • Once the LED turns solid green, the hub is back online.
13. You’ll see a confirmation that your hub has been configured. 
    • Click Next to set your local access credentials.
14. Type in your new login and password information then click Save.
    • Note: These credentials can be used for local access only.
    • We recommend you also set up remote access to monitor and control your devices outside your home network and to integrate your hub with a smart speaker for the best experience (see point 15 below).
15. When prompted, go to the Wi-Fi Settings on your smartphone.
    • Connect it to the same Wi-Fi network you selected in step 7.
16. Enter the password for the network and click Connect.
17. Once the phone is connected to the same Wi-Fi network as your hub, go back to the Z-Box app on your phone.
    • It will display a message that you successfully connected with your hub.
    • Click Next.
18. The app will display a message that your hub was successfully configured. 
    • To enable remote access click Next and then click SIGN UP.
    • Click on Register your ID account and provide email and password for remote access.
    • Once done click SIGN UP.
19. If you’d like to restrict access to your local network only, simply click Skip. 
    • You’ll have the opportunity to enable remote access anytime in the future.
    • Note: Before you can log in, you need to verify your email address by clicking the link in the Welcome to ID verification message sent to the email address you used to sign up.
20. You are now ready to add devices and automate your smart home.
    • Log in using your remote access credentials or wait to be redirected to the dashboard if you opted for local access only.
    • If you would like to access your Z-Box hub through the Internet browser to program your smart home in the WEB UI, you'll need to make sure your computer/device is in the same Wi-fi network as the Z-Box hub.
      • Type in the IP address of your hub in the browser's URL window.
      • The IP address can be found in the mobile app under More > Settings > Hub Settings > IP Address.

Here's what you can do from the mobile app:

• Set-up your brand new hub following the prompts on the screen

• Add new devices to your hub

• Monitor your devices and control them if needed

• Activate preset scenes and scenarios

• Arm and disarm your alarms

• Organize the Favorites screen

  • Click here to learn how to organize the Favorites screen on your app.

Here's what you currently unable to do from the mobile app (use the WEB UI instead):

• Program automation rules and scenes

• Remove, edit, or reset devices

• Add new rooms or sections for your smart home

• Create new alarm zones or notifications

• Add or remove users

• Access advanced settings for the hub or your devices

• Update firmware for your hub or end devices

IMPORTANT LOGIN INFORMATION FOR THE WEB UI

LOCAL ACCESS:

• HUB SERIAL NUMBER LOGIN:
  • Type in http://zb-00000000.local/ in the URL address bar 
    • “zb-00000000” stands for your hub’s 8-digit serial number printed on the label on the bottom of the hub
• IP ADDRESS LOGIN: 
  • Type in your Z-Box Hub's IP Address (00.0.000.000) in the URL address bar
    • 00.0.000.000 stands for your hub's 9-digit IP Address. 
      • You can check the IP address that was assigned for your hub under:
        • Settings (gear icon in bottom left corner)
          • 9. Network
            • Wi-Fi Connection (the right column)
              • IP address (second line)
    • We recommend changing the Network connection type to Static IP

REMOTE ACCESS:

• Copy and paste https://remote-zbox.myhubid.com/ in the URL address bar for remote access outside of your home network.

We recommend saving the above login methods via local IP of your Z-Box hub, the hub serial number login link, and the remote access link in your internet browser's bookmarks for easy login access on your computer.

Z-BOX HUB APP

NOTE: If you already set up and registered your hub from the WEB UI (computer browser):

• When you first open the app, simply click the SIGN IN button.
• Click on SIGN IN OFFLINE under the blue button.
• Use the same credentials as you created during the first set-up in the web browser to sign in.
• Use the Sign In blue button for remote access only. 
• Do NOT choose ADD HUB if you've already configured your hub in the WEB UI.